COVID-19 Support Resources
Student Affairs is here to support you. Although we may not be able to meet in-person and support you fully, we are prepared to virtually support you as we are able for as long as COVID-19 distances us. Below is a list of resources for your use. Do not hesitate to reach out.
Here are some highlighted resources for your use. In addition, all of our Student Affairs resources are listed in the table below.
COUNSELING CENTER
Current clients who have an upcoming individual appointment, you should receive email communication from your counselor with instructions. If you have not heard from your counselor, please email them or call them at 217-333-3704. Students who are not current clients, if you want to speak with a Counseling Center clinician, please call 217-333-3704 to set up a phone consultation. Students who have United Healthcare through the university may also access online counseling via http://telehelp4students.com. If you access this site through your UnitedHealthcare app, you can bypass the necessary insurance information requirement. If you need help, contact customer service at 217-333-0165 or email insure@illinois.edu.
STUDENT ASSISTANCE CENTER
The Student Assistance Center remains available to assist students. To schedule a virtual meeting, please call (217) 333-0050 or email helpdean@illinois.edu.
WOMEN’S RESOURCES CENTER
The Women’s Resources Center continues to support students through phone advocacy and support for new, past or currently-served survivors and their support persons. Services are available Monday-Friday from 8:30am – 5:00pm. To schedule a free appointment, call 217-333-3137 or email womenscenter@illinois.edu or your Confidential Advisor (for current/past survivors).
AFTER HOURS PSYCHOLOGICAL EMERGENCIES
The Counseling Center collaborates with the Champaign County Crisis Line to provide support and referrals for individuals needing mental health support after 5 p.m. and on weekends. Please contact the Crisis Line at 217-359-4141 (TTY: 217-352-4217) to speak with a counselor.
CRISIS TEXT LINE
Crisis Text Line is a national mental health resource that serves anyone, in any type of crisis, providing access to free, 24/7 support and information via text. Simply text 741-741 from anywhere in the USA, anytime, about any type of crisis. A live, trained crisis counselor receives the text and responds quickly.
EMERGENCY DEAN
The emergency dean supports students after normal business hours who are experiencing health or safety emergency situations in which an immediate university response is needed and which cannot wait until the next business day. The emergency dean may be accessed by calling the Student Assistance Center at 217-333-0050. If it is a true safety emergency, please call 911. Additional information is available at https://odos.illinois.edu/community-of-care/emergency-dean/.
Graduate Students should also consult the Graduate College COVID-19 page for additional information and resources.
| Unit | Hours | Days | Availability | Phone | |
| Asian American Cultural Center (AACC) | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-9300 | aacc@illinois.edu |
| Bruce D. Nesbitt African American Cultural Center (BNAACC) | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-2092 | bnaacc@illinois.edu |
| Campus Mail | 10:00am-3:00pm | M-F |
| 217-265-6863 | printing@illinois.edu |
| Campus Recreation | 7:30am-8:00pm M-F 12:00pm-6pm Sa.-Su. | Available for virtual meetings/services; building closed | 217-333-3806 | campusrec@illinois.edu | |
| Career Center | 8:30am-5:00pm | M-F |
| 217-333-0820 | careercenter@illinois.edu |
| Counseling Center | 8:00am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-3704 | |
| Diversity & Social Justice Education | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-265-5585 | diversityed@illinois.edu |
| Fraternity and Sorority Affairs (FSA) | 8:30am-5:00pm | M-F | Office open for paperwork/form dropoff and pickup. Meetings should be scheduled in advance. Walk-up meetings will not be able to be accomodated. Virtual Lobby: Mon-Fri 2-4pm | 217-333-7062 | fsaffairs@illinois.edu |
| Illini Union | 7:00am-11:00pm | M-F | Available for virtual meetings/services; building opens June 8 | 217-333-0160 | iudirectorsoffice@mx.uillinois.edu |
| Illini Union Retail Vendors: Beginning August 24 | |||||
| ESPRESSO ROYALE: | |||||
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Closed for fall term 2020 | ||||
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Closed for fall term 2020 | ||||
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Closed for fall term 2020 | ||||
| BLAZE PIZZA |
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| GARBANZO'S | Closed for fall term 2020 | ||||
| EINSTEIN'S BAGELS: | |||||
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Closed for fall term 2020 | ||||
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Closed for fall term 2020 | ||||
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Closed until further notice | ||||
| STARBUCKS COFFEE: | |||||
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MONDAY-SUNDAY: 7:00am-10:00pm | ||||
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RUSH HOURS:
REGULAR TERM HOURS: Begin Sunday – 8/30/20
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| QUAD SHOP | MONDAY-SUNDAY: 7:00am-9:00pm | ||||
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| Illini Union Bookstore | RUSH HOURS:
REGULAR TERM HOURS: Begin Sunday – 8/30/20
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217-333-0160 | iubstore@illinois.edu | ||
| Illinois Leadership Center | 10:00am-3:00pm | M-F | Available for virtual meetings/services; office opens 8/24/20 limited hours | 217-333-0604 | leadership@illinois.edu |
| International Education | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-9300 | oiie-ie@illinois.edu |
| La Casa Cultural Latina | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-4950 | lacasa@illinois.edu |
| LGBT Resource Center | 8:30am-5:00pm *Other hours by appointment | M-F | Available for virtual meetings/services; no foot traffic | 217-300-3740 | vance@illinois.edu lkmorrow@illinois.edu |
| McKinley Health Center | 8:00am-4:30pm | M-F | Available for scheduled and virtual appointments/building open | 217-333-2700 | studenthealthcenter@illinois.edu |
| Native American House (NAH) | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-265-0632 | nah@illinois.edu |
| New Student Programs | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-4057 | newstudent@illinois.edu |
| Off-Campus Community Living (Tenant Union) | 8:30am-5:00pm | M-F | Available for virtual meetings; no foot traffic | 217-333-0112 | off-campuscommunityliving@illinois.edu |
| Office for Student Conflict Resolution | 8:30am-5:00pm | M-F | Available for virtual meetings; no foot traffic | 217-333-3680 | conflictresolution@illinois.edu |
| Office of Minority Student Affairs (OMSA) - ASC | 9:00am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-7547 | omsa-asc@illinois.edu |
| Office of Minority Student Affairs (OMSA) - Main | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-0054 | omsa@illinois.edu |
| Office of the Dean of Students (ODOS) | 8:30am-5:00pm | M-F | Available for virtual meetings; no foot traffic | 217-333-0050 | helpdean@illinois.edu |
| Office of the Vice Chancellor for Student Affairs | 8:00am-5:00pm | M-F | Available for virtual meetings; no foot traffic | 217-333-1300 | studentaffairs@illinois.edu |
| Parking | 8:00am-5:00pm | M-F | Available for virtual meetings/services; office closed | 217-333-3530 | parkingcomments@illinois.edu |
| State Farm Center | 8:00am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-5401 | illinitickets@illinois.edu |
| Student Affairs Technology | 8:00am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-244-1100 | jpq@illinois.edu |
| Student Assistance Center | 8:30am-5:00pm | M-F | Available for virtual meetings; no foot traffic | 217-333-0050 | helpdean@illinois.edu |
| Student Engagement - Registered Organizations | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-244-2357 | getinvolved@illinois.edu |
| Student Engagement - Volunteer Programs | 8:30am-5:00pm | M-F | Available for virtual meetings/services; no foot traffic | 217-333-7424 | ovp@illinois.edu |
| Student Legal Service | 8:30am-4:30pm | M-F | Available for virtual meetings; no foot traffic | 217-333-9053 | studentlegalservice@illinois.edu |
| Testing Center | 7:00am-5:30pm | M-F; Sat. hours vary | All testing services are available. Consult website for details - sse.illinois.edu/testing-center | 217-244-1342 | testingcenter@illinois.edu |
| University Housing | 8:00am-5:00pm | M-S | Available for virtual meetings/services; Orchard Downs Office in Clark Hall open starting June 8, M-F, 8:00am-5:00pm | 217-333-7111 | housing@illinois.edu |
| Women's Resources Center (WRC) | 8:30am-5:00pm | M-F |
| 217-333-3137 | womenscenter@illinois.edu |
In addition to the resources listed above, colleges and departments are also available to help you.
Explore stress management strategies, relaxation techniques, and resources to meet your needs.
- Try Online Relaxation Exercises
- Review Coping and Staying Emotionally Well During COVID-19-related School Closures
- Read Mental Health and Coping During COVID-19
- Exercise for FREE
- Campus Recreation and Les Mills are providing you with FREE Les Mills workouts. This platform offers 95 workouts across eight categories. All workouts have easy to follow visual cues. No data will be collected from Les Mills, and the service will remain available to you as long as the disruption from COVID-19 continues.
Please continue to check covid19.illinois.edu regularly for current information and resources from the university.
Last Updated: 08/18/20